J.D. Power | LinkedIn (2024)

J.D. Power is a global leader in consumer insights, advisory services and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world's leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies.

Website

http://www.jdpower.com/business

External link for J.D. Power

Industry

Information Services

Company size

501-1,000 employees

Headquarters

Troy, MI

Type

Privately Held

Founded

1968

Specialties

Market Research, Analysis, Insights, Data and Analytics, Customer Experience Management, and Advisory Services

• Primary

  320 East Big Beaver Road

  Troy, MI 48083, US

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• Richard Hall Head of EV Products at JD Power
• Brian Terr Head of Inventory Data Sales @ J.D. Power | Business Development
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  Mary M. Rodino

  Executive Sales Leader and Board Member; growing businesses strategically and profitably

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  Insurance agents that want to succeed must focus on digital.“When you consider the sharp declines in customer satisfaction we’ve been seeing across all aspects of the auto insurance industry during the past year,” began J.D. Power insurance business intelligence senior director Stephen Crewdson, “digital channels have been remarkably resilient when it comes to delivering a good user experience and helping to get customers and prospects the information they need.”

  Insurance agents that want to succeed must focus on digital https://www.liveinsurancenews.com

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  Jennifer White

  Senior Director @ J.D. Power | Banking and Payments Expert

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  So many thoughts, so little space. Financial Health Network’s EMERGE 20th anniversary celebration is the most energetic conference I’ve ever experienced. If even 1/2 the energy carries forward, we will achieve financial health for all!Inspired as Bank of America’s certification for outstanding support for financial health received recognition. J.D. Power remains proud of this prestigious distinction. This capped off with FHN awarding CEO Brian Moynihan with their coveted 2024 Visionary Award. Thrilled to have been onstage speaking with Marisa Jackson Walster and Ashley Marchand Orme, Delicia Reynolds Hand, and David Rothstein about why standards matter and how benchmarks can drive change. #brightandshinytrophiesAnd honored to have met so many like minded thinkers from around the world all dedicated to a unified goal. Let’s stay connected - we can feed off each others energy in the months to come!

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  Is now the time to buy a used vehicle? 🚗Here’s the good news: The average used-vehicle retail price is down from its peak in 2022.The not-so-good news: Used-vehicle inventory is down, which will keep prices strong, so finding a great deal may take some extra research.#UsedVehicles #UsedCars #Automotive #AutoIndustry #AutomotiveIndustry

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  Amid rising travel demands and ticket prices, most passengers simply desire safe and easy air travel, according to the J.D. Power 2024 North America Airline Satisfaction Study.Above all, the study emphasizes that customer service is crucial for airline success, revealing that top-performing airlines focus heavily on integrating customer service into their policy and company culture.Learn more from Simple Flying: https://hubs.la/Q02zTC2g0 #Airlines #CustomerSatisfaction #Travel #TravelInsights #CustomerService

  Examined: The Main Takeaways From The JD Power 2024 North America Airline Satisfaction Study simpleflying.com

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  On a recent episode of Inside Automotive, Tyson Jominy, vice president of data and analytics at J.D. Power, joined CBT News to take a look at latest trends and insights into auto sales and pricing.Don’t miss the key takeaways from the full video: https://lnkd.in/eCX-AfPB#Auto #AutoSales #Automotive #Data #Analytics #CarSales #AutomotiveIndustry #AutoIndustry

  May auto sales surge heralds positive summer outlook – Tyson Jominy | J.D. Power https://www.cbtnews.com

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  Congratulations to the following banking mobile apps and website for ranking highest in satisfaction in their respective segments:Banking mobile app: RBCOnline banking: RBCCredit card mobile app: American Express, for a second consecutive yearOnline credit card: Banque Nationale du Canada, for a second consecutive year👉 More insights in the press release: https://hubs.la/Q02zTzBm0Results are according to the follow studies: the J.D. Power 2024 Canada Banking Mobile App Satisfaction Study; the J.D. Power 2024 Canada Online Banking Satisfaction Study; the J.D. Power 2024 Canada Credit Card Mobile App Satisfaction Study; and the J.D. Power 2024 Canada Online Credit Card Satisfaction Study#JDPowerAwards #Banking #CreditCard #Payments #OnlineBanking #FinancialServices #MobileApps #CustomerSatisfaction

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  Todd Morin

  National Accounts Director - Midsize Segment Intelligence at J.D. Power

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  One of the seven key dimensions in the J.D. Power Retail Banking Study is assisting consumers in saving time and money. Curious about what this entails? Our recent monthly Polaris Report, based on respondent feedback, sheds light on this. Discover what your customers prioritize the most - we can provide valuable insights. #CustomerFeedback #RetailBankingStudy #ConsumerInsights

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  🕣The countdown is on! The J.D. Power 2024 U.S. Auto Insurance Study is almost here.Get ready for unprecedented insights into how customers really feel about their auto insurers.Don't miss out—the results will be here before you know it!📅Mark your calendar for June 11.➡️Dive deeper into the study methodology and explore the 11 regions covered: https://hubs.la/Q02zyXbk0

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  🚗✨Join us live at theJ.D. Power Auto Summiton Jan. 23, 2025, in New Orleans!As the top automotive retail event at the National Automobile Dealers Association (NADA) Show, this event is packed with valuable content.Join us to hear from key industry leaders, explore real-time auto industry data and uncover cutting-edge insights you need to navigate the future of the industry. Don’t miss out! 📅Save the date on your calendar now: https://hubs.la/Q02zKwsh0#AutoSummit2025 #NADA #AutoEvent #Automotive #AutoIndustry #AutomotiveIndustry

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  You cannot ignore problems: On average, 21% of customers had a problem with their mortgage servicer in the past 12 months. At a firm level, this rate varies from a low of 15% to a high of 36%.This National Homeownership Month, assess your risk level. Align with your peers to prevent over or under-investment.Sign up to receive our upcoming 2024 press release for insights on common mortgage issues and solutions:https://hubs.la/Q02zyXfZ0

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